About this program

Empathy consistently ranks as one of the - if not the - most important leadership skills. But why is it so important? And what is it exactly? In this program, we will show you what empathy is and how we can become better at it to fully leverage this crucial skill for the success of our people and organizations.

Audience

This program is for leaders, entrepreneurs, people working in customer service and sales, and communication and HR experts who want to better understand the concept, theory, and neuroscience of empathy, and want to get practical, easy-to-use tools that will help you and your people become more empathic.

Your benefits

  • Become better at one of the most important leadership skills: empathy.

  • Learn what empathy really is and why it is so crucial for people and organizations.

  • Get acquainted with easy-to-use tools and frameworks to foster a culture of empathy.

  • Take our signature state-of-the-art assessments "Leading with Empathy (LWE)" 360° assessment which will help you better understand your strengths and hone your skills as an empathic leader.

  • Gain new insights on topics such as nurturing a learner´s mindset, motivation, communication, and preferences.

  • Expand your network and accelerate your career.

Format

Lectures, discussions, self-reflection, break-out groups, exercises, role-plays, feedback from peers, supervision, maximum interaction, value, and fun.

Structure and Fees

Leading with Empathy Level 1

One-day in-person workshop or 4 online sessions (of 2.5 hours weekly or every two weeks) with practice in small learning teams between sessions.

Fee for 12 people:
starting at
6.000 EUR (+VAT)
7,000 USD

Leading with Empathy Level 2

Two-day in-person workshop or 8 online sessions (of 2.5 hours weekly or every two weeks) with practice in small learning teams between sessions. Access to learning platform including all materials and tools.

Fee for 12 people:
starting at
12.000 EUR (+VAT)
14,000 USD

FAQ

  • What kind of techniques will we learn at the program?

    For example, we will practice techniques to include active listening and empathic body language into your everyday communication.

  • What experience do you have in running this program online?

    We are amazed at how well we can deal with empathy issues in a virtual space! This has become particularly important as more and more people are working remotely. Many of our participants report feeling much more comfortable and at ease communicating with employees, partners, and clients online, focusing on body language, pausing - allocating time and space to interact and and also optimizing their tech setups respectively.

  • Do you also cover the aspect of empathy in writing?

    Yes, we also look at this aspect, as empathy is key to gaining readers and followers in all kinds of writing, such as email communication with teams and customers, presentations, marketing, and social media.

Further information

For more information or to run this program at your organization, please get in touch with us.